Office Policies

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Our Mission

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Carillon Sports and Family Medicine is your one-stop medical home for premiere healthcare. We strive to meet the needs of each of our patients, from our newborns to our seniors, with compassion and convenience.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Wednesday:
Thursday:
Friday:

7:30 a.m. – 7:00 p.m.
7:30 a.m. – 5:00 p.m.
7:30 a.m. – 4:00 p.m.

Appointments

Appointments are an important part of your treatment, and this time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 10 minutes late, you may be asked to reschedule.

We request a 24-hour notice if you need to cancel your appointment. If you miss an appointment without giving adequate notice, your account will be subject to a $25 fee. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.